Digitalization only makes sense if it makes people’s lives easier. In this new edition, we open three seemingly different, but actually deeply connected stories: Iraq, the fear of digitalization, and summer as a moment for rest and balance. Jurij Triller introduces the topic with a look at Iraq following a business trip to Baghdad. We […]
In this edition, we ask what data, tools and technology are really worth if they do not lead us to change our decisions, processes or the way we communicate with users. We bring three articles about data without a clear purpose, healthy boundaries in the digital world, and more difficult but smarter long-term business decisions. Because the most expensive choice is often not the one we pay for immediately, but the one that limits us later.
The Experience Era: Why People Choose Feelings, Not Products What do a shopping center, a chamber of commerce, and a weekend in the mountains have in common? At first glance – nothing. Yet all three raise the same question: How can we use technology to make life easier for people without losing what makes us […]
It is time for a new perspective on the customer. What if the biggest challenge is not that the customer has changed, but our unwillingness to change the way we look at them? Maybe a discount is no longer enough. Maybe digitalization by itself does not mean progress. Maybe a shopping center is not just […]
Is your salesperson currently driving away your most profitable customer? That question sounds harsh. But sometimes the harsh question is the most honest one. In the new issue, we connect the first contact with the customer, customer value and wabi-sabi — the Japanese view of imperfection, traces of time and the reality of life. At […]
Digitalization has connected us — but left relationships behind. Today, we are not losing opportunities because of the product, but because we no longer know how to preserve and develop relationships. And perhaps that is the greatest paradox: that we need to take a step back toward humanity if we want to move forward in […]
In this newsletter, we connect innovation, business decisions, and management in uncertain times. The shared message is evident: change happens only when it becomes necessary. Through real examples, we show how crises accelerate development and why success belongs to those who act in time. In an in-depth interview with Peter Jenko, Deputy Director General at Financial Administration […]
Making decisions without guarantees.
Events that do not end when the doors of the hall close.Winter as a time when not everything needs to be decided immediately.
This edition of the newsletter explores how courage, digital maturity, and human rhythm intertwine in a time when we are all seeking quick answers.
How do winter slowdowns collide with December chaos, what does the future of payments look like in this pressure cooker, and which tools actually help people decide faster? This newsletter explores shifting rhythms, new payment behaviors, and the data that shows who adapts — and who gets lost — during the holidays.
Live events or online? Hybrid – always hybrid. The question “live or online?” has been following me since the end of Covid, and my answer remains the same: both. A live event brings relaxed networking, while online offers the possibility to be in three corners of the world within three hours. If you live fast, it’s […]
